Sales Development Representative

About Solace Global

For over a decade, Solace Global has built authority as a world-class security and risk management provider that’s trusted by the world’s largest organisations. Every day we secure the lives of thousands of people, offering an employment opportunity that holds real purpose in an unpredictable world.

We take pride in putting our people first by nurturing them to flourish in a dynamic environment. Founded by former Royal Marines, you’ll work alongside seasoned risk professionals, technical teams and security consultants in 191 countries to make ambitious operations a safer reality.

Key services include intelligence, journey risk management, security teams and travel risk management software – all supported by a 24/7/365 Global Security Operations Centre.

The Role

The SDR should be an ambitious, enthusiastic and articulate individual, with confidence to play a key part in the sales and marketing strategy, that makes an impact in a well-established yet rapidly expanding business.

This is a hybrid role between sales and marketing and your key responsibility is to build relationships with new and existing leads. To be successful in this position, you will have sales experience and a proven track record to develop relationships that deliver profitable business, and enhance our already well-established reputation.

You will support the business development and marketing teams and have a strong aptitude to engage with leads via telephone or email platforms, with an interest to develop digital automations to optimise sales opportunities using the CRM.

This role is for you if can build successful B2B relationships and have a keen interest in current affairs or the tech industry. 

Key Responsibilities:

  • Engage with leads via outbound calls to qualify and engage with potential clients.
  • Build email campaigns and automated journeys within the CRM, including an ongoing test and learn plan to continually improve communications
  • Use customer data to design and optimise segmentation and content approach for personalised customer journeys
  • Highly collaborative with excellent relationship building skills, with the ability to communicate, present, negotiate and influence effectively at all levels.
  • Ability to build sales and marketing emails and craft automated email processes.
  • Utilise CRM effectively to track lead source, feedback, and conversions to support ROI metrics.
  • Excellent command of written and spoken English
  • Innovative, self-reliant and ability to prioritise working on multiple projects at once

Education and Skills

  • Goal driven and target-oriented
  • B2B sales experience, ideally within tech, SaaS or risk management industries
  • Knowledge of working with a CRM (HubSpot or similar)
  • Experience creating email campaigns in platforms such as HubSpot, Mailchimp or similar.
  • Track record of working towards sales KPI’s, including calling targets
  • Hands-on experience with multiple sales techniques (including cold calls)
  • Native or fluent English language skills for writing and proofing copy
  • Experience using Sharepoint and MS Office

Job Summary

  • Location: Office based role in Poole, Dorset 
  • Duration: Permanent
  • Salary : £25-28,000 + commission structure. OTE: £35,000
  • Holiday: 23 days + bank holidays


  • Healthcare plan
  • Monthly gym membership
  • Company pension
  • Cycle to work scheme
  • Regular socials

To apply, please send your CV to