Risk management and security specialists to mitigate risk from land maritime and cyber security threats.

Our mission is to protect people, assets and reputation through industry-leading technology, supported by on the ground security support and risk intelligence services. We give businesses the tools to operate globally both safely and compliantly, without losing sight that people’s safety is our priority.

Prepared, Aware, Informed.

1.5m

Million man-hours on protection tasks in one year alone

ISO

9001, 14001, 45001 & 27001 accredited

400+

In-house highly qualified Solace personnel

24/7

Support, advice & emergency response from in-house UK response centre

191

Countries in which we have local security partner staff

13664

Alerts in the last 12 months

500

advisories per year



“A pleasure to deal with”

It is very rare to introduce a product or service and have no complaints whatsoever, which says something about your product and service. Solace are a pleasure to deal with, and it is great to know that the service potential available through Solace is greater than our current requirements.

International ManufacturerMotor Yacht Industry
01

Our Senior Team

Solace Global’s success as a leading provider of risk management and security services is driven by the quality of our personnel, dedicated to meeting and exceeding expectations.

Paul Queen

Managing Director – Maritime

Paul oversees the strategic direction for offshore operations and for the quality of service delivery to our global client base. Paul sets high standards for operations, implemented though excellent leadership and man management skills, all of which started in the Royal Marines.

Emily Roberts

Managing Director – Risk

Emily is an expert in travel and security risk – specialising in developing bespoke Duty of Care solutions that are proportionate and appropriate for each individual client. Emily has travelled extensively around the globe and has used this experience to support solution development in the areas of travel tracking technology, journey and crisis management.

Paul Cashmore

Managing Director – Cyber

Paul has over 20 years experience in organically building technology service organisations to a global scale. Prior to co-founding Solace Cyber, Paul was responsible for directing a department of 250 technical delivery staff for a £240m+ converged IT service provider. Paul is renowned for his ability to create effective, cost efficient and results-driven services.
Paul Cashmore

Martin Veale

Operations Director – Risk

Following a successful career as a non-commissioned officer in the Royal Marines and UK Special Forces, Martin has worked as a security consultant and advisor to military units, governments and blue chip companies. After a period spent working in the Middle East, Martin took the opportunity to join Solace Global Risk as Head of Operations, developing into Operations Director.

Join our Team

Solace Global’s success as a leading provider of travel security services is driven by the quality of our personnel. To join our team you must be highly dedicated, flexible and an ambassador for Solace Global.

Sectors of Expertise

Current Vacancies

07 June

Quality Assurance Engineer

We are seeking a talented and highly motivated QA Engineer to join our dynamic software development team working with leading-edge technologies to build innovative products.


The Quality Assurance Engineer role is a critical role within the agile software development team that will collaborate with cross functional teams. This is an opportunity to be part of a dynamic and results driven team to ensure  that only high quality of software is delivered to our ‘blue chip’ customers.  

In this role, you will be actively involved in all aspects of the Software Development Life Cycle (SDLC) including the design, development, test, and release. You will be accountable for ensuring that the  products, are reliable by creating appropriate test cases, automated testing and manual testing plans.

About the Company:

Solace Global Risk is part of a global security company who specialises in risk management and have developed their own proprietary SaaS solutions to assist in keeping our client personnel safe wherever they are in the world.

If you meet the requirements and are passionate about delivering exceptional software products, we encourage you to apply for the QA Engineer position and contribute to building life critical, and cutting-edge software solutions.

Responsibilities:

  • Develop effective test strategies including test plans, test cases and continuously enhance the test processes to drive efficiency and effectiveness.
  • Execute comprehensive test plans, test cases, and test scripts to validate software functionality, performance, and usability.
  • Perform thorough functional, regression, integration, and system testing to identify defects to ensure software stability.
  • Report bug and errors to the Development team and document steps necessary to reproduce the issue.
  • Collaborate with cross-functional teams to define acceptance criteria and provide feedback during the development process to improve product quality.
  • Perform root cause analysis of software defects and work closely with the development team to ensure timely resolution.
  • Participate in design and code reviews to ensure testability and identify potential quality issues early in the development lifecycle.
  • Replicate and troubleshoot customer-reported issues, document steps necessary to recreate the issue and coordinate the resolution.
  • Actively contribute to a positive and collaborative team environment, by sharing knowledge and expertise with other team members.
  • Report on quality trends and identify methods to improve quality
  • Stay up to date with industry best practices, to drive continuous improvement in QA processes.
  • Test Design and Execution – Design test scenarios based on functional specifications and tracking defects
  • Documenting test processes, procedures and results to provide reports to stakeholders

Required competencies:

  • Working knowledge of Test-Driven Development (TDD).
  • Ability to write and execute automated tests using testing frameworks and tools (e.g., Selenium, JUnit, or similar).
  • Familiar with modern frontend frameworks, especially React.
  • At least 3 years of experience working as a QA Engineer or Software Tester, or a possess a degree in Computer Science/Engineering.
  • Strong understanding of software development lifecycle, testing methodologies including black-box, white-box, and grey-box, and quality assurance principles.
  • Proficiency in writing clear and concise test plans, test cases, and defect reports.
  • Experience with test management and defect tracking tools (e.g., Jira, TestRail, or similar).
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
  • Excellent communication and collaboration skills and team-oriented.
  • Knowledge of programming languages (e.g., C#, JavaScript, or similar) and SQL

Desirable competencies

  • Familiarity with continuous integration/continuous deployment (CI/CD) concepts and tools (Azure DevOps, Bitbucket Pipelines, or similar).
  • Ability to evaluate code to ensure compliancy with coding standards  
  • Jira

Key Relationships

  • IT Director
  • CISO
  • Software Development Team
  • Product owners

Compensation and Benefits:

  • Attractive annual salary
  • Health insurance
  • Cycle to work scheme
  • Company pension
  • Gym membership contribution

To apply, please email a CV and covering letter, with FAO Chris Lawrence in the subject line to: info@solaceglobal.com

Apply to this job
07 June

Full Stack Developer

We are seeking a talented and highly motivated Full Stack Developer to join our dynamic software development team working with leading-edge technologies to build innovative products.


The role of the Full Stack Developer at Solace Global Risk is to work as part of an agile software development team to meet the needs of the business and our clients.

The successful candidate will work closely to support all aspects of technical solutions working closely with Product Owner(s) and commercial stakeholders.

In this role, you will be actively involved in all aspects of the Software Development Life Cycle (SDLC) including the design, development, test, and release.

About the Company

Solace Global Risk is part of a global security company who specialises in risk management and have developed their own proprietary SaaS solutions to assist in keeping our client personnel safe wherever they are in the world.

If you meet the requirements and are passionate about delivering exceptional software products, we encourage you to apply for the Full Stack Developer position and contribute to building life critical, and cutting-edge software solutions.

Accountabilities and responsibilities:

  • Identify and mitigate potential risks to the company within the SDLC.
  • Development and Delivery of high-quality software on time.
  • Provide technical input into the development and enhancement of systems.
  • Provide constant support and resolution of service requests.
  • Research and develop technical solutions in response to the requirements of the business.
  • Analyse existing systems and propose solutions for improvement.
  • Participate and enforce change management throughout the business.
  • Design and author technical solutions to meet requirements of the business.
  • Positively influence and contribute to the success of the technical team.
  • Work with Product Owners as required to breakdown Epics and create user stories.
  • Participate in critical IT incident on-call support rota.

Required competencies:

  • C# .NET Core
  • React.
  • MS-SQL.
  • Entity Framework.
  • MVC.
  • HTML, JavaScript, CSS.
  • Knowledge of code repositories.
  • Test Driven Development (TDD).

Desirable skills/qualifications:

  • Familiarity with or desire to learn Microsoft Azure (App Services, Azure Functions & Azure SQL).
  • Provide excellent communication and professional service quality to all stakeholders.
  • App Development with Android.
  • Google Map APIs.
  • Good awareness of information security.
  • Desire to work in a small agile team with high level of autonomy and responsibility.
  • JIRA.
  • Good awareness of information security.

Key Relationships:

  • IT Director
  • CISO
  • Software Development Team
  • Product owners

Compensation and Benefits:

  • Attractive annual salary
  • Health insurance
  • Cycle to work scheme
  • Company pension
  • Gym membership contribution

To apply, please email a CV and covering letter, with FAO Chris Lawrence in the subject line to: info@solaceglobal.com

Apply to this job
06 June

Senior Intelligence Analyst

The Intelligence Analyst is responsible for the provision of professional and effective analysis, advice and guidance to: clients, employees, contractors & Directors on all matters relating to global risk and intelligence collection/analysis.


Accountabilities and responsibilities:

  • The role holder works with other analysts to oversee all alerting and analytical reports produced by all Solace Global staff.
  • Specifically oversee the country report production and event alerting by the Response Managers and as required focus their attention in the right geographical places.
  • Provide training and feedback to Response Managers from an intelligence perspective.
  • Ensure the company has the right intelligence feeds to collect the appropriate level of information.
  • Ensure the company has the right intelligence analysis software to ensure the collected data is processed appropriately.
  • Manage the Intelligence departments controlled docs to achieve compliance with audit process.
  • Write bespoke intelligence reports as per client requirements including but not limited to pre-travel advisories, desktop risk assessments, due diligence and on-line investigations.
  • From the intelligence perspective assist the Lead Software Developer with enhancements to our propriety risk management platform; Solace Secure.
  • From the intelligence perspective assist with client presentations.
  • Coordinate with marketing and BD to ensure that our intelligence products and the Solace brand is promoted to support business growth.
  • Provide marketing with bespoke reports to assist in the digital marketing of Solace.
  • Develop and evolve Intelligence products and processes to better address market needs.
  • Produce Maritime reports in support of our maritime division, SGM.
  • Support Risk and Maritime Operations when required.
  • Provide weekend cover support on a rotational basis.
  • Maintain awareness of global events to support more detailed travel advisories and intelligence products.
  • Present intelligence services to clients when required.
  • Manage Intelligence analyst’s workload ensuring that all deadlines and KPIs are met.
  • Manage the intelligence analysts

Required competencies:

  • Managing a Quality Service.
  • Making Effective Decisions.
  • Leading & Communicating.
  • Delivering at Pace.
  • Analytical skills.
  • Adaptability.

Required skills and experience:

  • Essential: Educated to degree level
  • Excellent: Written and verbal communications
  • Essential: A minimum of 3 years’ experience as an intelligence analyst
  • Essential: Ability to coordinate and prioritise tasks in a fast-paced environment
  • Essential: A proactive person with the ability to perform under pressure
  • Essential: Excellent administration skills with a keen eye for detail
  • Essential: Excellent computer skills, experience with MS Office applications
  • Essential: Interest in and good knowledge of current affairs
  • Essential: Excellent spoken and written English
  • Essential: Ability to work autonomously
  • Essential: Knowledge of global politics and culture
  • Essential: Risk Management experience/knowledge
  • Desirable: Experience of responding to critical incidents
  • Desirable: Second language
  • Desirable: Industry specific qualifications

Desirable skills/qualifications:

  • Experience in an intelligence role, with evidence of delivering intelligence analysis.
  • An understanding of Land Operations within a commercial security environment.
  • An understanding of Maritime Operations within a commercial security environment.
  • A proven proactive solution finder who is not put off by unexpected obstacles.
  • OSINT research experience.

Key relationships:

  • Internal: MD Risk, Operations Director Risk, Intelligence analysts, Operations managers, Head of Marketing and Business Development Support and Response Managers
  • External: Clients and intelligence sources.

Other important features or requirements of the job:

  • Prepared for domestic and international travel and working outside of office hours as projects or operational requirements dictate.
  • Holiday/sick cover for Operations Director Risk, Senior Response Manager, Response Managers, Intelligence Analysts.
  • Office based role
  • Working hours of Mon-Fri 0900-1700
  • Weekend duty cover as required.
  • Possible night shift cover in exceptional circumstances.
  • SC clearance is required.

To apply, please send a covering letter and CV to Martin Veale mveale@solaceglobal.com

All CV’s must be submitted by Tuesday 20th June.

Apply to this job
27 April

Marketing Executive

Solace Global Risk is recruiting for a Marketing Executive to join their already well-established team, to play an important part in the ongoing marketing strategy.


Purpose of Job

We are looking to expand an already well-established marketing team. You will play an important part in the ongoing marketing strategy and work within the global risk division of a risk management company based in Poole, Dorset. We offer excellent employee benefits such as health care plan, free gym and pension.

You will have the opportunity to influence the day-to-day content marketing operations. This role is for you if you’re not afraid to voice your ideas, you have a flair for creating engaging content and have a keen interest in technology, current affairs and global security.

Create and implement content in line with the marketing strategy, ensuring relevant KPIs are met.
Take ownership over the social media and digital communications strategy, with engaging and informative communication material, including thought leadership articles, social media posts and video content.

Key Responsibilities:

  • Support the Marketing Manager and SEO team with ongoing website updates.
  • Build and test email campaigns with an analytical approach.
  • Support the planning of industry events, webinars and podcasts.
  • Ensure brand direction through visual communication and tone of voice aligns with company ethos and values.
  • Scan competitor websites and digital media on a regular basis to identify opportunities to advance the service offering.
  • Support the marketing manager to create effective branded collateral with copywriting and design for sales materials, slide decks, brochures and bespoke client material etc. Further support channel partners with sales material.


What skills are we looking for?

This role is suited to someone with exceptional written communication skills, that can write compelling content to engage a corporate audience. Prior experience of working on B2B marketing campaigns would be an advantage.

This role is a junior to mid-level position, so ongoing support and training will be provided by the Marketing Manager. However, the ideal candidate will be highly organised, can work autonomously and will have had some experience working with;

  • Writing blog posts or articles
  • Updating websites using WordPress CMS or similar
  • Creating email campaigns in platforms such as Mailchimp or similar
  • Creating design assets for social media campaigns in Adobe
  • Will have some knowledge about CRM systems and lifecycle marketing

Job Summary

  • Location: Poole, Dorset (opportunity for flexible working)
  • Job type: Full time, permanent
  • Schedule: Monday to Friday
  • Industry: Global Risk management
  • Experience: Junior to Mid-Level
  • Education: Certificate of higher education (minimum) – degree in marketing or similar (preferred)

Benefits:

  • Flexible working
  • Healthcare plan
  • Monthly gym membership
  • Company pension
  • Regular socials
  • Cycle to work scheme
  • Salary: £27-32,000 (depending on experience)
  • Holiday: 23 days plus bank holidays

To apply, please send your CV and covering letter to info@solaceglobal.com

Apply to this job
29 November

Offshore Marine Coordinator

Solace Global Maritime are currently recruiting highly motivated, experienced security personnel adept at offshore risk management, for a vessel-based project in the UK that started in June 2022. 

The project will run until December 2023. Contractors are not required to remain on task for the entirety of each phase, however, the minimum tasking period will be 30 days. If you are willing to deploy for longer than the initial 30 days, please let us know on application.  

All personnel will conduct training with Solace Global Maritime prior to the project starting.  

Documentation Requirements: 

  1. CV 
  2. British Passport 
  3. Former UK Armed Forces Testimonial 
  4. STCW 95 
  5. ENG1 Seafarer’s Medical  
  6. Seaman’s Discharge Book  
  7. COVID-19 Vaccination Record  
  8. DBS/CRB 

To apply, please send a CV and confirmation that you possess the above qualifications to operations@solaceglobal.com directly.  

Please feel free to also use this email address if you have any queries before applying. 

Apply to this job
2022

ISO27001 accredited

Solace Global are now accredited by LRQA for ISO27001 : Information Security, with proven processes to ensure your data is safe and secure.

2022

Solace Global Maritime has now mobilised guard vessels for an offshore project in Scotland.

Once complete, the project will allow for the export of renewable energy generated from Shetland to the UK mainland, connecting Shetland to the nation’s electricity transmission system for the first time.

We are proud to be able to utilise our extensive, and proven, offshore risk management capability over the coming months.

Our first two weeks on project are off to a flying start, with one guard vessel getting involved in a Maritime and Coastguard Agency training exercise, and another being fortunate enough to spot a pod of orcas.

2021

COVID-19 Trip Check

Functionality has been launched in Solace Secure to bring clarity to organisations travelling during the pandemic, helping users to quickly understand travel restrictions, entry requirements and COVID-19 risk ratings.

2021

Ray Carole undertakes an epic journey with Solace Global technology

Author Ray Carole completed ‘The World’s Worst Book Tour’… A gruelling bike ride across 4000 miles and 3 peaks – all within 60 days on a Brompton folding bike. The journey was in aid of his new book ‘The Clinic’ with proceeds supporting the excellent work by The Bowra Foundation.

We helped users watch Ray’s progress by integrating Oysta GPS tracking devices with our advanced travel tracking technology.