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Protect your people and meet your duty of care
Rated 4.6/5 overall rating by clients
Rapid Deployment short notice tasks welcome
24/7 GSOC for continual monitoring
191 countries of network coverage
ISO27001 accredited for enhanced data security
We assess the full operational environment before travel begins, combining intelligence, local insights and client requirements.
Includes:
All journeys are monitored by our 24/7 Global Security Operations Centre.
Includes:
If an incident occurs, our teams coordinate a rapid, structured response.
Includes:
01
Risk Assessment
We analyse the operational environment, leveraging HUMINT and OSINT sources.
02
Detailed Journey Planning
Develop a custom journey management plan covering logistics, meeting points, contact details, and emergency protocols.
03
24/7 Monitoring & Execution
Real-time coordination with in-country teams and continual GSOC oversight.
04
Post-Operation Reporting
Detailed reviews for compliance and performance improvement.
05
Contractual Management
All contractual agreements and invoices managed by Solace for peace of mind.
24/7 Global Security Operations Centre
NGOs and Humanitarian OrganisationsProtecting aid workers in conflict zones and disaster-stricken regions.
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Airlines and Crew TransportationSeamless transport for crew rotations, airport meet-and-greet, and logistics.
Executive ProtectionSecure executive travel to ensure operational continuity for businesses.
Executive Protection
Media TeamsProviding discreet and reliable security for journalists operating in volatile environments.
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Energy and Resource SectorsSecure transport for personnel in remote or high-risk locations.
High Net Worth IndividualsEnsure a seamless balance of safety and privacy.
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Security Operations in Ukraine
Amidst the unfolding conflict in Ukraine, we enabled a media organisation to operate safely with full-spectrum security services. From journey planning to on-the-ground protection, our support gave teams the assurance needed to report from frontline environments.
Medical Response in South Sudan
In response to a medical emergency at a remote oil and gas site, we coordinated a safe evacuation despite complex logistical constraints. By delivering swift, tailored support, we helped the client safeguard their team and sustain critical operations in a high-risk setting.
Media Crew Security in South America
While filming in cartel-affected regions, a documentary crew relied on our specialist risk consultancy to navigate volatile conditions safely. Through discreet planning and in-country support, we helped ensure both crew security and production continuity.
Journey management is the process of planning, monitoring and supporting travel from start to finish, particularly in environments where there may be elevated operational or security risks.
It typically includes pre-travel risk assessment, route planning, real-time monitoring, and access to support in the event of an incident. The aim is to provide organisations with greater visibility and structured oversight of their people while they are travelling.
Journey management is commonly used when employees are travelling in unfamiliar, remote or higher-risk environments, or where there is limited local infrastructure.
It is also relevant for organisations or family offices that require consistent oversight of travel, including projects involving multiple locations, time-sensitive movements, or critical personnel.
Journey management helps organisations meet their duty of care responsibilities by introducing structured processes around planning, communication and response.
This includes understanding the risks associated with a journey, ensuring travellers are informed and prepared, and maintaining the ability to respond if conditions change or an incident occurs.
Travel risk management provides the overall framework for managing risks associated with business travel, including policy, systems and governance.
Journey management sits within that framework and focuses on the operational delivery of specific trips, ensuring that individual journeys are planned, monitored and supported in line with organisational standards.
If an incident occurs, it is escalated through our operations centre, where teams assess the situation and coordinate an appropriate response.
This may include communication with the traveller, coordination with local providers, or activation of additional support such as medical assistance or evacuation, depending on the circumstances.
We select journey management providers with a rigorous due diligence process and continual improvement procedures.
50*We operate in 191 countries, but have limited capacity in countries affected by sanctions and Central African Republic.
Yes, we adapt all aspects of our journey management services to fit your specific needs, ensuring a tailored approach to every journey.
Certainly, we have been working with some clients on a continual basis for a number of years through embedded security teams or security consultants.25
Request Journey Management
Explore how Solace Global Risk can safeguard your travel.
Book a call to discuss your needs, or complete our journey management request form.