Protecting aid workers in conflict zones and disaster-stricken regions.
Protect your people and meet your duty of care
Secure Transportation &
Supporting safe travel with oversight you can trust
We understand that every journey is unique. Whether you’re a corporate executive, humanitarian aid workers navigating high-risk regions, or airline managing high volume crew logistics, our journey management services ensure safe, efficient, and secure travel for individuals and teams worldwide.
What is Journey Management?
Rated 4.6/5 overall rating by clients
Rapid Deployment short notice tasks welcome
24/7 GSOC for continual monitoring
191 countries of network coverage
ISO27001 accredited for enhaned data security
Journey Management Solutions for Every Industry
NGOs and Humanitarian Organisations
Airlines and Crew TransportationSeamless transport for crew rotations, airport meet-and-greet, and logistics.
Corporate ClientsSecure executive travel to ensure operational continuity for businesses.
Media TeamsProviding discreet and reliable security for journalists operating in volatile environments.
Energy and Resource SectorsSecure transport for personnel in remote or high-risk locations.
High Net Worth IndividualsEnsure a seamless balance of safety and privacy.
The Journey Management Process
Each task follows a structured, five-step process designed to keep your people safe, informed, and supported – wherever they are.
01
Risk Assessment
We analyse the operational environment, leveraging HUMINT and OSINT sources.
02
Detailed Journey Planning
Develop a custom journey management plan covering logistics, meeting points, contact details, and emergency protocols.
03
24/7 Monitoring & Execution
Real-time coordination with in-country teams and continual GSOC oversight.
04
Post-Operation Reporting
Detailed reviews for compliance and performance improvement.
05
Contractual Management
All contractual agreements and invoices managed by Solace for peace of mind.
Case Studies
Security Operations in Ukraine
Amidst the unfolding conflict in Ukraine, we enabled a media organisation to operate safely with full-spectrum security services. From journey planning to on-the-ground protection, our support gave teams the assurance needed to report from frontline environments.
Medical Response in South Sudan
In response to a medical emergency at a remote oil and gas site, we coordinated a safe evacuation despite complex logistical constraints. By delivering swift, tailored support, we helped the client safeguard their team and sustain critical operations in a high-risk setting.
Media Crew Security in South America
While filming in cartel-affected regions, a documentary crew relied on our specialist risk consultancy to navigate volatile conditions safely. Through discreet planning and in-country support, we helped ensure both crew security and production continuity.
Explore Journey Management Services
Our journey management covers every aspect of travel security and logistics, ensuring no detail is overlooked:
Security and Protection - Executive Close Protection: Armed and unarmed security personnel.
- Low-Profile Teams: Discreet security for sensitive missions.
- Military and Police Escorts: Enhanced safety in high-threat environments.
Transport and Logistics- Secure Ground Transportation: Low-profile vehicles, luxury cars, armoured options, and 4x4s.
- Private Aviation and Maritime Solutions: Private aircraft, chartered boats, and off-shore risk management.
- Airport Meet-and-Greet Services: Streamlined arrivals and departures for personnel.
Medical Support - Field Trauma Teams: Rapid-response medical professionals for emergencies.
- Evacuation and Repatriation: Swift action during medical crises or security threats.
- Remote Healthcare Assistance: Access to medics and remote health support.
Technical Expertise- TSCM (Technical Surveillance Counter Measures): Counter-surveillance and technical sweeps for secure environments.
- Expeditionary Communications: Reliable communication tools in remote areas.
Intelligence and Planning - Risk Assessments: OSINT and HUMINT insights for informed travel decisions.
- Journey Planning: Comprehensive itineraries with safety tips and country-specific guidance.
- GSOC Overwatch: Real-time monitoring and rapid response capabilities.
Frequently Asked Questions (FAQs)
What are your due diligence and vetting procedures?
We select journey management providers with a rigorous due diligence process and continual improvement procedures.
Are there any locations that aren’t covered?
*We operate in 191 countries, but have limited capacity in countries affected by sanctions and Central African Republic.
Can services be customised for my organisation?
Yes, we adapt all aspects of our journey management services to fit your specific needs, ensuring a tailored approach to every journey.
Are long-term risk management projects possible?
Certainly, we have been working with some clients on a continual basis for a number of years through embedded security teams or security consultants.
Request Journey Management
Explore how Solace Global Risk can safeguard your travel.
Book a call to discuss your needs, or complete our journey management request form.