Crisis Response & Extraction Support

Emergency Evacuations

Rapid Evacuation Support for Crisis-Affected Locations

When civil unrest, political violence, natural disasters, or armed conflict escalate beyond your operational risk tolerance, a planned and immediate emergency evacuation may be necessary. Solace Global enables organisations to act decisively and responsibly – ensuring your people are relocated safely, supported throughout the move, and accounted for at every stage.

Request Emergency Evacuation

What Is a Security Evacuation?

A security evacuation is the planned and controlled movement of personnel from a high-risk area to a safer location – either within the same country or across borders. This is distinct from medical repatriation, which involves transferring individuals due to illness or injury. Delaying action in crisis environments can increase exposure and reduce available options.

Evacuations could be triggered by;

Civil unrest or political instability
Armed conflict or coup attempts
Natural disasters or climate emergencies
Targeted threats to individuals, teams, or organisations
Border closures, curfews, or infrastructure collapse

Examples of when to activate an evacuation plan;

Local tension escalates rapidly
Communications or power supply are disrupted
Border or airspace closures are threatened
Employees or dependents request to leave due to perceived risk

How our Emergency Evacuation Process Works

As part of our crisis response management services, we deliver detailed intelligence-led risk assessments with support from a 24/7 Security Operations Centre.

Threat Monitoring & Trigger Assessment

Our Global Security Operations Centre (GSOC) monitors geopolitical, civil, and environmental developments 24/7. We help define clear evacuation triggers and risk thresholds in advance.

Pre-Evacuation Planning

We prepare scalable evacuation plans with logistical, security, and medical contingencies. This includes:

Route assessments and alternate options
Assembly points and safe staging locations
Local partner coordination and permissions
Documentation and communication protocols

In-Country Execution

Once triggered, we activate your plan. This may involve:

Secure ground transport (armoured or low-profile vehicles)
Charter flights, commercial relocation, or cross-border movement
Protective security teams
Language support and local liaison officers

Trusted Security Assistance

Whether you need immediate support or want to prepare contingency planning ahead of a crisis, our team will ensure you are ready to act at speed

SCEG-accredited and ISO27001 certified

Direct access to vetted local partners and international logistics

Comprehensive risk assessments and detailed journey planning.

Proven evacuations from conflict zones and politically volatile regions

24/7 GSOC monitoring for real-time risk updates and support.

24/7 Global Security Operations Centre

Our UK-based Global Security Operations Centre (GSOC) provides 24/7 overwatch for personnel operating in high-risk environments. Staffed by experienced analysts and response specialists, the GSOC monitors real-time developments, issues location-specific alerts, and coordinates emergency support – ensuring your people are never out of reach, even in rapidly evolving situations.

Frequently Asked Questions (FAQs)

Is this different from medical evacuation?

Yes. While we offer medical repatriation services, our security evacuation support focuses on political, environmental, and conflict-related risks. We help move individuals or teams out of volatile areas due to non-medical threats.

What types of emergency evacuations has Solace Global carried out?

Solace Global has supported a wide range of evacuation scenarios, including:
– NGO extractions during conflict escalation in Sudan and Myanmar
– Private client evacuation from Beirut after infrastructure collapse
– Corporate team relocation following political upheaval in West Africa
– Advance planning and standby support for media teams covering election unrest

View Case Studies

How quickly can you respond?

Depending on the location, we can activate plans in hours. For regions with pre-arranged frameworks in place, execution is faster and more efficient.

Can you evacuate across borders?

Yes. We coordinate safe passage and permissions for cross-border movement where required, working closely with local authorities and embassies if necessary.

Do you offer evacuation insurance?

Solace does not underwrite insurance directly but can work with your insurer or broker to deliver services under existing crisis response or K&R policies.

How much notice needs to be provided for a journey?

Our response team is available 24/7 to accommodate last-minute requests. While advanced notice allows for comprehensive planning, we are fully equipped to handle urgent requirements and mobilise support swiftly.

Request Evacuation Assistance

Book a call to discuss your needs, or complete our contact form.