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Crisis Response & Extraction Support

Global Emergency Evacuation & Extraction Services

Solace Global team evacuating from Middle East

What Is a Security Evacuation?

An emergency security evacuation involves moving people away from a location where their safety is threatened by conflict, political instability, criminal activity or other serious disruption.

Solace Global supports organisations with planned and reactive evacuations, providing the local expertise, transport arrangements and operational oversight required to coordinate movements in complex environments.

Emergency evacuation and extraction

We coordinate emergency evacuations and security extractions for employees, executives and business travellers in high-risk or crisis-affected locations.

Our intelligence and operations teams assess the security situation, personnel locations and available evacuation routes to develop an appropriate response. Depending on the circumstances, this may involve immediate extraction, relocation to a safer area, secure airport transfers or coordinated departure from the country.

Every evacuation is planned around the individuals involved, with support from vetted local security partners and oversight from our 24/7 GSOC.

Secure ground transportation

Secure ground transportation is often a critical part of an emergency evacuation, particularly when commercial travel is disrupted or personnel need to move through areas affected by conflict or civil unrest.

Solace Global coordinates secure transport using vetted local drivers and appropriate vehicles, with route planning informed by current security intelligence.

Support can include movement between offices, accommodation, airports, border crossings and safer locations. Where conditions change, our operations team can assess alternative routes and adjust arrangements to support the continued safety of those travelling.

Cross-border evacuation

When airports are closed or commercial flights are unavailable, crossing a land border may provide an alternative evacuation option.

Solace Global assesses the feasibility of cross-border evacuations, considering security conditions, border operating arrangements, travel documentation and entry requirements.

Our operations team coordinates with in-country partners to plan transportation to approved crossing points and, where required, onward movements after entering the destination country.

Cross-border evacuation depends on border access, permissions and current operating conditions. All potential routes are assessed before movement is arranged.

Protective security

Some evacuations require additional security measures, particularly when personnel are travelling through areas affected by armed conflict, criminal threats or significant civil unrest.

Solace Global can coordinate protective security personnel, security-trained drivers and appropriate vehicles, including armoured transport where necessary and available.

The level of protection is determined by the operating environment, individual risk profile and evacuation requirements. Our teams work with vetted local partners to coordinate discreet, proportionate security arrangements throughout the movement.

Onward travel coordination

An emergency evacuation does not always end when personnel reach an airport or cross a border. Organisations may also need assistance arranging onward travel to a safe destination.

Solace Global helps assess available commercial flights, alternative airports, charter options and onward ground transportation where appropriate.

When airspace restrictions or infrastructure disruption affect normal travel arrangements, our team can coordinate alternative departure options and temporary relocation while a suitable onward journey is established.

All arrangements depend on operational availability, relevant permissions and current travel restrictions.

24/7 operational support

Emergency evacuations require continuous coordination, particularly when security conditions, transport availability and departure arrangements change rapidly.

Solace Global’s 24/7 Global Security Operations Centre provides a central point of operational oversight throughout the evacuation process.

Our GSOC works alongside intelligence analysts, operations personnel and local security partners to monitor relevant developments, maintain communication and coordinate adjustments to movement plans.

This provides organisations with consistent support from the initial assessment through to the completion of the evacuation.

Planning Ahead of Regional Escalation

Advance planning can help security, travel and HR teams establish where personnel are located, who is responsible for activation, what movement restrictions may apply and how employees will receive instructions.

Solace Global can support contingency planning, assess potential evacuation requirements and coordinate preparatory arrangements ahead of a deterioration in security conditions.

Real our latest report: How to plan for emergency evacuations


global security operations centre team

Emergency Evacuation Support Available Worldwide

Solace Global coordinates emergency evacuation and extraction services across high-risk and crisis-affected locations worldwide.

Our operations team works with vetted in-country security partners to assess available transport, routes and departure options, supported by intelligence and continuous GSOC oversight.

Middle East Emergency Evacuation and Secure Transportation

Emergency evacuation and secure transportation across the Middle East, including the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan and Israel. We support organisations with secure ground movements, airport transfers, alternative departure arrangements and cross-border transportation where feasible.

Africa Evacuations

Security-led evacuation and extraction support across Africa, including locations affected by armed conflict, political instability, civil unrest and disrupted infrastructure.

Our teams assess local conditions, available transport and potential departure routes, coordinating movements through vetted in-country security partners.

Latin America & Caribbean Evacuations

Emergency evacuation support for organisations affected by security incidents, political instability, hurricanes, flooding and other natural disasters across Latin America and the Caribbean.

Services can include secure transportation, relocation, assisted departures and coordination of onward travel.

Asia-Pacific Evacuations

Emergency evacuation and movement coordination across Asia-Pacific, including locations affected by tropical cyclones, earthquakes, volcanic activity, civil unrest and other security incidents.

We assess local transport availability, potential evacuation routes and onward travel arrangements.


Emergency Evacuations During Conflict and Natural Disasters

Armed Conflict and Civil Unrest

Where deteriorating security conditions threaten personnel safety, our teams assess available routes, local restrictions and transport options to coordinate emergency departures or relocation.

Hurricanes, Flooding and Severe Weather

Advance planning and early movement can help organisations reduce exposure to severe weather. We coordinate evacuation options, secure ground transportation and onward travel where feasible.

Earthquakes and Other Natural Disasters

When natural disasters disrupt roads, airports or essential infrastructure, our operations team assesses accessible routes and transport options, coordinating relocation where conditions permit.

Airport Closures and Transport Disruption

When commercial flights are suspended or airports become inaccessible, we assess alternative airports, overland movements, temporary relocation and potential cross-border departure options.


24/7 Global Security Operations Centre

How our Emergency Evacuation Process Works

Every evacuation is different. Our intelligence and operations teams work together to assess the situation, establish feasible options and coordinate movements based on the needs of each organisation.


Is this different from medical evacuation?

Yes. While we offer medical repatriation services, our security evacuation support focuses on political, environmental, and conflict-related risks. We help move individuals or teams out of volatile areas due to non-medical threats.

What types of emergency evacuations has Solace Global carried out?

Solace Global has supported a wide range of evacuation scenarios, including:
– NGO extractions during conflict escalation in Sudan and Myanmar
– Private client evacuation from Beirut after infrastructure collapse
– Corporate team relocation following political upheaval in West Africa
– Advance planning and standby support for media teams covering election unrest

View Case Studies
How quickly can you respond?

Depending on the location, we can activate plans in hours. For regions with pre-arranged frameworks in place, execution is faster and more efficient.

Can you evacuate across borders?

Yes. We coordinate safe passage and permissions for cross-border movement where required, working closely with local authorities and embassies if necessary.

Do you offer evacuation insurance?

Solace does not underwrite insurance directly but can work with your insurer or broker to deliver services under existing crisis response or K&R policies.

How much notice needs to be provided for a journey?

Our response team is available 24/7 to accommodate last-minute requests. While advanced notice allows for comprehensive planning, we are fully equipped to handle urgent requirements and mobilise support swiftly.