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NGOs and Humanitarian Organisations

Journey Management Services

Whether responding to natural disasters, delivering aid in conflict zones, or supporting long-term development projects in remote regions, NGOs face complex and rapidly evolving challenges.

Our journey management and security solutions are designed to enable safe, discreet, and reliable movement – ensuring your teams can focus on their mission while we manage the risks. From pre-deployment intelligence to monitoring from our 24/7 Global Security Operations Centre and emergency response, we provide the operational assurance needed to deliver critical work where it matters most. 

Security Services for High-Risk or Fragile Environments

We offer a range of services designed to meet the specific requirements of your industry: 

Track Your People with Travel Risk Management Software

As part of our journey management services, your teams will gain access to Solace Secure for the duration of their task. This platform provides: 

Live Tracking and SOS Functionality

Real-time visibility and immediate access to emergency support around the clock.

Verified Real-Time Alerts

Ensure your operational teams remain informed of emerging threats with real-time, radius-based alert notifications. Each alert is verified by our 24/7 Global Security Operations Centre (GSOC) to provide accurate and actionable intelligence.

Country Risk Reports and Intelligence Analysis

Two-Way Communications

Two-Way Communications

Seamless communication between your team and our GSOC, ensuring their safety at every step.

For operations in remote areas, additional devices such as satellite communication tools or GPS trackers can be provided to ensure uninterrupted connectivity. 

NGO World Central Kitchen working in Ukraine

Security for Humanitarian Aid Operations in Ukraine

Since the outset of the conflict in February 2022, Solace Global has been supporting humanitarian organisations operating in Ukraine. Working alongside international NGOs, we’ve delivered secure transport, in-country security teams, and ongoing risk assessments to enable critical missions in high-risk areas.

With teams on the ground and remote oversight from our 24/7 Global Security Operations Centre, we continue to ensure the safety and freedom of movement for personnel delivering essential assistance

With a proven track record in some of the world’s most fragile and volatile regions, Solace Global is trusted by NGOs and humanitarian agencies to support critical missions with discretion and precision. Our teams have facilitated secure travel and operational support in contexts ranging from active conflict zones to disaster-stricken areas, ensuring aid workers can operate effectively without compromising safety.

As an accredited member of the Security in Complex Environments Group (SCEG), we uphold the highest standards of conduct and accountability in all operations, reflecting our deep commitment to responsible security provision in humanitarian settings.


How do you ensure safety in conflict zones?

We leverage nearly a decade of experience supporting NGOs in some of the world’s most challenging environments. Many of our team members are ex-military professionals, including British Royal Marines, with extensive expertise in operating safely within fragile and complex regions. Every operation is guided by comprehensive risk assessments, intelligence from our Global Security Operations Centre (GSOC), and meticulously planned security protocols. 

What experience does Solace Global Risk have in supporting NGOs?

Solace Global Risk has worked closely with NGOs worldwide, providing tailored solutions for their unique needs. Due to the sensitive nature of many operations, we invite you to contact us directly to discuss our experience in greater detail. Rest assured, our team brings a deep understanding of the operational, cultural, and logistical challenges NGOs face. 

Case Studies
Can you provide emergency medical assistance during operations?

Yes, we offer robust emergency medical assistance in partnership with Charles Taylor Assistance, specialists in rapid response and complex medical cases. Our services include field trauma teams, evacuation, and medical repatriation. With their extensive experience in managing emergencies in high-risk and remote environments, we ensure timely and effective care for your teams. 

Combined Medical and Security Services
How quickly can you deploy teams to disaster-affected areas?

We pride ourselves on our agility. Operating 24/7 from our GSOC, we have global teams on standby, ready to deploy at short notice. Whether responding to natural disasters, conflict zones, or other urgent scenarios, our rapid mobilisation ensures your team receives the support they need, when they need it. 

Learn More
What security experience do you have with NGO missions?

We’ve supported humanitarian operations in locations such as South Sudan, Iraq, Nepal, and the Sahel. These missions have included secure evacuations, convoy protection, journey management for field teams, and support for in-country media/documentation crews.

How do you help us demonstrate compliance with donor duty of care requirements?

We provide documented risk assessments, journey plans, protective details, and post-operation reporting that align with international standards such as ISO 31030 for travel risk management and ISO 27001 for information security. This helps your organisation demonstrate proactive risk management to donors, insurers, and governance boards.

How do you support security in areas with poor or no communications infrastructure?

We provide expeditionary communications solutions, including satellite phones, encrypted radios, and mesh network tools. These are deployed alongside our protective teams to ensure your staff can maintain contact even in remote or post-disaster areas.

Discover Solace Communications
Can you assist with risk assessments in regions with limited or conflicting intelligence?

Yes. We combine open-source intelligence (OSINT), human intelligence (HUMINT) from our in-country partners, and satellite-based monitoring to provide an accurate operational picture. This is especially useful in dynamic environments where official channels may be unreliable.

Global security and threat intelligence
Do your protective teams operate in austere environments (e.g. jungle, desert, high-altitude)?

Yes. Our operatives include former military and expedition specialists experienced in non-urban terrain. We conduct operational planning that accounts for climate, altitude, supply chain fragility, and access routes—ensuring continuity even in the most remote regions.

How do you address the risk of surveillance or data interception in hostile environments?

We offer Technical Surveillance Counter Measures (TSCM) sweeps and provide hardened communication tools where needed. We also advise on digital hygiene and operational security for missions involving sensitive data or politically charged content.


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