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Align your policies and processes with the global standard for duty of care in travel.
ISO 31030 provides a clear, internationally recognised framework for assessing and managing travel risks. For organisations with a mobile workforce, aligning to this standard helps protect people, demonstrate governance, and reduce liability exposure.
We support you at every stage of your security journey, from gap analysis and benchmarking to embedding policies and operationalising compliance through technology and training.
Why ISO 31030 Matters
It formalises your approach to risk assessment, mitigation and traveller safety
Offers structure for internal governance, audits and insurance reviews
Demonstrates duty of care compliance to stakeholders, clients and regulators
Helps HR, Risk and Legal teams align on travel safety protocols
Enables structured, repeatable processes that scale globally
What Best Practices are Outlined in ISO 31030?
At its core, it promotes a risk-based, proactive approach to traveller safety, with emphasis on governance and accountability across all stakeholders.
The ISO 31030 standard outlines best practices in the planning, execution and review of business travel, including:
- Traveller risk assessments
- Destination-specific threat evaluations
- Policy creation and organisational responsibility
- Incident response and escalation procedures
- Communication, training and awareness
- Review and continuous improvement mechanisms
How The Risk Maturity Method Helps
We’ve developed a Risk Maturity Method to help organisations assess how closely their current travel risk management structure aligns with ISO 31030. Our team works with you to embed improvements, using our advisory services and Solace Secure platform where relevant.
This service is included for all new Solace Secure clients and is also available as a standalone assessment.
01.
Travel Risk Governance Review
We evaluate your policy ownership, internal processes, and cross-department collaboration.
02.
Operational Capabilities Audit
Assessment of practical measures like risk intelligence, traveller tracking, incident response and escalation workflows.
03.
Gap Analysis for ISO 31030 Benchmarks
Score your organisation’s current maturity against each pillar of the ISO framework and identify areas for improvement.
04.
Compliance & Maturity Growth Roadmap
You’ll receive practical, prioritised recommendations — whether you’re building your first travel policy or evolving a global programme.
Working with Solace Global
Every organisation faces different challenges when it comes to travel risk. Industry, culture, geographic footprint and internal processes all shape what ‘good’ looks like, and there’s no one-size-fits-all approach.
We work closely with clients to understand how their people move, where decisions are made, and what support looks like in practice. That insight enables us to tailor solutions that align with operational needs, risk appetite and internal governance structures.
Our Customer Success team acts as a direct extension of yours, supporting onboarding, adoption and continuous development. It’s this hands-on approach that sees us retain 99% of clients, and achieve an NPS score of 83 – among the highest in our sector.
We work with:
- Startups and scale-ups embedding their first formal travel policies
- Enterprises looking to integrate ISO 31030 into broader risk governance
- Multinationals refining global mobility, travel and threat management
From early-stage programmes to global compliance frameworks, we have the expertise and infrastructure to support you at every step.
Book Your Travel Risk Maturity Assessment
Book a call to discuss your needs, or complete our contact form.