1

1 solution, 1 platform, 1 security service

24/7

Support, advice & emergency response from in-house UK response centre

48

Number of intelligence reports published in the last quarter

70

Locations we have recently operated in

191

Countries in which we have local security partner staff

210

Average number of Solace Secure alerts in one week

400+

In-house highly qualified Solace personnel

9001

ISO accredited as well as 18001 & 28000

1.5m

Million man-hours on protection tasks in one year alone

The Team

Our Specialists
Emily Roberts

Emily Roberts

Managing Director, Risk

Emily is an expert in travel and security risk - specialising in developing bespoke Duty of Care solutions that are proportionate and appropriate for each individual client. Emily has travelled extensively around the globe and has used this experience to support solution development in the areas of travel tracking technology, journey and crisis management.

Working with medical partners, Emily has helped develop a truly unique and joined up medical and security service to simplify risk management for our clients. Emily and her team look after clients across the corporate, Oil & Gas, insurance, media, charity, scholastics and maritime industries.

She is a keynote speaker at industry and client events and before joining Solace, Emily held prominent roles within the risk management and maritime security industry. During her degree in International Marketing Management with French, Emily spent a year living and working in the South of France, hence she is still a French speaker.

Martin Veale

Martin Veale

Operations Director, Risk

Following a successful career as a non-commissioned officer in the Royal Marines and UK Special Forces, Martin has worked as a security consultant and advisor to military units, governments and blue chip companies. His time in the Special Forces and his consultancy work has given Martin a wide and varied skill set with genuine global experience. After a period spent working in the Middle East, Martin took the opportunity to join Solace Global Risk as Head of Operations, developing into Operations Director. Martin is responsible for ensuring that operations are delivered efficiently and professionally.

Shari-Anne Bradnick

Shari-Anne Bradnick

Senior Response Manager

Having started as an Operations Manager at Solace Global in September 2015, Shari has fulfilled roles in both intelligence and operations departments. Now as a Senior Response Manager, Shari is able to combine both skill sets, to better coordinate journey management planning and live tasks, ensuring clients are able to conduct their business trips safely worldwide. Managing the global partner network ensures Solace Global are able to respond to emergencies globally and at any time. Shari has degrees in both International Studies and Political Science (with distinction) from Stellenbosch University in South Africa.

Chris Lawrence

Chris Lawrence

Head of Technical Delivery

Since joining at the beginning of 2016, Chris has applied over sixteen years of experience in application development and information systems management to ensure technical solutions at Solace Global are delivered to the highest standard. Chris has a BA Hons degree in Leadership and Management from the Open University and combines this with a broad range of technical skills to deliver innovative IT solutions. From working within SMEs and PLCs, his experience in leading technical projects and collaborating with stakeholders facilitates a high quality of service.

Ben Shutt

Ben Shutt

Application Software Developer

Ben joined Solace in 2016 as part of the in-house software development team. Ben specialises in traveller tracking App development having studied programming at university. A mathematics graduate from the University of Warwick, Ben particularly enjoys building things, be it his bike, or a complex multi-threaded program. Ben finds greatest satisfaction in his work when it's for the benefit of others, he says, even though he has built himself a “Ben app” for keeping himself organised. Working on an intelligence platform in the interest of the safety of others seems the right fit. In his spare time, Ben is also an avid cyclist and runner trying to always improve those numbers, being a mathematician.

Response Manager

Response Manager

Risk Response Team

Client safety when out on the ground is paramount to Solace Global, therefore the Response Managers keep a watchful eye over all our customers and their every move as they travel around the world. Our team of Response Managers provide the 24 hour coverage in the Solace Global Operations Centre; monitoring global events, overseeing live journey management tasks, and responding to SOS from our travellers worldwide. By inputting alerts into Solace Secure, travellers are kept up to date with developing security situations and what the current risk level is. Response Managers continue to ensure clients in an affected area are safe, and provide security advice and support to those who need assistance.

Paul Queen

Paul Queen

Managing Director, Maritime

Paul has the responsibility for setting the strategic direction for the maritime business and for the quality of service delivery to new and existing clients. He successfully maintains and manages our global client base. As a self-motivated individual with high standards, he has over the last 5 years worked his way from a Solace Global Team Leader, delivering maritime security services, through to his role as Managing Director. Through his positions he has gained excellent leadership and man management skills, all of which started in the Royal Marines.

Chris Travers

Chris Travers

Operations Director, Maritime

Chris is a former Royal Marines Commando of 5 years, with an infectious personality and a wealth of land and maritime operational experience. Joining Solace in 2010 as a Maritime Security Team Leader, Chris enjoyed a varied three years at sea providing security solutions to some of world’s leading vessel operators. Chris's valuable experience at sea allowed him the opportunity to become a member of our Operations Team, where he was responsible for delivering maritime security services around the globe. Chris now is the Operations Director for the maritime division where he actively maintains client relationships through regular communications and client meeting in the UK and Europe.

Join our team

Current Vacancies

Solace Global’s success as a leading provider of travel security services is driven by the quality of our personnel. To join our team you must be highly dedicated, flexible and an ambassador for Solace Global.

Tactical Intelligence Analyst

Solace Global Risk are recruiting a Tactical Intelligence Analyst to be based in it's UK Head Office in Poole. Full training will be given. As part of a growing and exciting team, the successful applicant will receive a competitive salary and benefits.

Response Operations Manager

Solace Global Risk are recruiting a Weekend Response Operations Manager to be based in it's UK Head Office in Poole. Full training will be given. As part of a growing and exciting team, the successful applicant will receive a competitive salary and benefits.

2018

June: Enterprise Travel Risk Conference

Presenting at Enterprise Travel Risk Conference ‘An incident in Istanbul’. An interactive session using an a real life incident to test audience response mechanisms.

June: Enterprise Travel Risk Conference

2018

Togo, secure ground transfer

With an increase in civil unrest in Togo, Solace provided all our visiting clients with in-country security professionals, trained to respond appropriately to ensure our clients safety in the event of further deterioration in the country’s political stability.

Togo, secure ground transfer

2018

May: ISO standards

Achieved re-certification for all ISO 9001, 18000, 28000 and 28007 standards.

May: ISO standards

2018

Kingston, Jamaica – secure transfer for medical repatriation

As Kingston poses a high risk of violent crime, Solace provided in-country secure ground transfers for the UK medical staff arriving to repatriate a university student back to the UK.

Kingston, Jamaica – secure transfer for medical repatriation

2018

February: Business Travel Show

Another successful year at the Business Travel Show, Olympia, London. Solace Global along with our medical partners CEGA, come together to offer INtrinsic – a truely unified Security and Medical Assistance Service.

February: Business Travel Show

2018

February: Winter Olympics

Winter Olympics, South Korea: intelligence, emergency response, proactive monitoring and Solace Secure for global broadcasters

February: Winter Olympics

2018

January

Syria: assisted filmmakers with tracking, intelligence and enhance monitoring for Damascus, Homs and Palmyra based documentary

January

2018

January

Expand footprint in the US with dedicated phone number

January

2017

November

Speaker at Education Without Borders event discussing risk management challenges facing universities

November

2017

Autumn

South & Central America: proactive monitoring and Solace Secure ground-breaking TV documentary following drug cartels.

Autumn

2017

September

Hurricane Maria, Caribbean: post hurricane on-the-ground response, journey management and medical evacuation back to the UK

September

2016

September

Recertified for ISO 9001 / 18001 / 28000 standards

September

2016

August

Rio Olympics – intelligence reporting for major media broadcasters

August

2016

July

South Sudan evacuations – provide joint security and medical response following deadly clashes between rebels and government troops

July

2016

June

Successfully lobbied UK government to change trade and licencing agreements regarding Somalia

June

2016

February

Official launch of INtrinsic at Business Travel Show, London

February

2016

January 5th

Strategic partnership announced between Solace Global and CEGA – the launch of joint security & medical assistance services: INtrinsic.

January 5th

2015

April

Nepal earthquake – provided specialist response and on-the-ground/in-country assistance

April

2014

Autumn

Somalia 2D Seismic Survey – first in over 25 years! Provided complete risk management and protection services for unique project

Autumn

2014

July 23rd

Brazil World Cup – intelligence reporting for major media broadcasters

July 23rd

2014

February

Solace launches training division

February

2013

October 23rd

One of two companies first to receive ISO PAS 28007 certification

October 23rd

2013

August

Rebranded to Solace Global Ltd

August

2013

June

Developed Solace Secure Risk Management Platform

June

2013

April

Launched intelligence division

April

2011-2012

Spent over 1.5million man-hours at sea, protecting over 2000 transits in 1 year alone

2012

Spring

Arab Spring – provided crisis response, protection and evacuations

Spring

2012

February 10th

Achieved ISOQAR 18001 accreditation

February 10th

2011

November 1st

Primary provider of oil and gas risk management services for one of the world’s largest Oil & Gas majors

November 1st

2011

July 14th

Achieved ISOQAR 9001 accreditation

July 14th

2010

May 24th

Certificate of Incorporation – Solace Global Maritime Ltd established

May 24th

Trusted Worldwide

Our Clients

Global Technology Corporation

We have developed a solid relationship with Solace Global. They have met all our operational requirements, in line with our expectations and beyond. We are a challenging client. We frequently have short notice deployments with last minute changes to itineraries (last minute = “they are arriving in 4hrs”). Solace have always met our needs; responding positively and quickly to feedback. We have open, clear and responsive communications channels 24/7, 365. Solace Global are central to our security program.

Global Tanker Owners

We have been working with Solace Global for approximately 18 months, where they provide Maritime Security Officers for our Indian Ocean transits. The professionalism, dedication and assistance of their security teams to our Masters and Crew have fulfilled our expectations. Their attention to detail and associated services such as intelligence reporting have also been a major factor in our successful partnership. We would not hesitate in recommending their services to any potential client and we look forward to a continued relationship.

Worldwide Cruise Operator

I have used the services of Solace Global for many years. The personnel Solace have supplied to our ships over those years have without exception been first rate. Their professionalism, dedication and assistance to Masters has been beyond reproach and they have quickly assimilated themselves into the crews as respected and professional individuals. When their security duties allow, they have supplemented our expedition teams in acting as Zodiac Drivers and shoremen in support of the Zodiac operation.