The product and service, is very good, and it gives us what we need, most importantly it provides us with an emergency point of contact for the away working team outside of our office hours. It is very rare to introduce a product or service and have no complaints whatsoever, which says something about your product and service. Solace are a pleasure to deal with, and it is great to know that the service potential available through Solace is greater than our current requirements.

We have developed a solid relationship with Solace Global. They have met all our operational requirements, in line with our expectations and beyond. We are a challenging client. We frequently have short notice deployments with last minute changes to itineraries (last minute = “they are arriving in 4hrs”). Solace have always met our needs; responding positively and quickly to feedback. We have open, clear and responsive communications channels 24/7, 365. Solace Global are central to our security program.

We have been working with Solace Global for approximately 18 months, where they provide Maritime Security Officers for our Indian Ocean transits. The professionalism, dedication and assistance of their security teams to our Masters and Crew have fulfilled our expectations. Their attention to detail and associated services such as intelligence reporting have also been a major factor in our successful partnership. We would not hesitate in recommending their services to any potential client and we look forward to a continued relationship.

I have used the services of Solace Global for many years. The personnel Solace have supplied to our ships over those years have without exception been first rate. Their professionalism, dedication and assistance to Masters has been beyond reproach and they have quickly assimilated themselves into the crews as respected and professional individuals. When their security duties allow, they have supplemented our expedition teams in acting as Zodiac Drivers and shoremen in support of the Zodiac operation.