Travel Risk Management Platform Overview

Protect your people, facilities, data and reputation.

— TRAVEL RISK MANAGEMENT SOFTWARE

A complete risk management solution to secure your greatest assets.

An intuitive, easy-to-navigate travel security and global risk management platform that supports your duty of care, reduces risk exposure and enables rapid crisis response.

Designed with both travellers and risk managers in mind, a wide range of features and automations make daily risk management tasks effortless – backed by our Global Security Operations Centre, 24/7/365.

24/7 GSOC Support
Easy Integration

ISO 27001 Certified
Global Security Network

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— TURN ALERTS INTO ACTION

Quiet protection in every person’s pocket

Real-time alerts are only useful if they lead to clear decisions. Our platform goes beyond a standard alert feed by combining technology with a 24/7 Global Security Operations Centre (GSOC), where experienced analysts continuously monitor global events and assess relevance to your people, assets, and operations.

When an incident occurs, alerts are verified and prioritised, aligned to your SOPs, and managed by our GSOC team who coordinate communication and response, activating in-country crisis support where needed.

One-tap SOS to the GSOC, anywhere in the world
Live alerts, city and country intelligence in your pocket

Pre-trip briefings tailored to itinerary and risk profile
Check-ins, geofences and facilities monitoring

Platform capabilities

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SOS ACKNOWLEDGEMENT BY GSOC

24/7

GLOBAL MONITORING & RESPONSE

1400+

SECURITY RESPONSE TASKS ANNUALLY

190+

COUNTRIES COVERED

— ONE INTEGRATED SOLUTION

A hyper-responsive, coordinated security partner.

Advanced Software

Our travel risk management platform brings together traveller tracking, alerts, and communication in one place giving you clear visibility of your people, facilities and operations.

Verified Intelligence

We filter and validate global risk intelligence so your teams receive relevant, reliable updates. By combining technology with analyst oversight, we provide context around events, helping you assess impact, understand risk, and take appropriate action.

Security Response

Our response capability connects intelligence and action. Supported by a 24/7 GSOC, we coordinate directly with your teams and deploy trusted security partners when required, ensuring a controlled, proportionate response that protects your people and supports business continuity.

— PLATFORM CAPABILITIES

Every capability for effective travel risk management.

Meet your duty of care and align with ISO 31030, with core capabilities brought together into one connected system – removing fragmentation and giving clients one platform, one team, and one accountable partner.

01.

Alerts & Activity Feed

Verified, risk-rated, geo-located

Timely, relevant alerts to support informed decision-making across your organisation.

Human-verfied, risk-rated, geo-located alerts
Alert feed can be filtered by traveller and location
Enhanced Alert+ reporting on incidents with wider impact

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02.

Live Location

Secure and flexible location tracking

Traveller-activated live location for specific journeys or timeframes – aligned with internal policies and privacy considerations.

Traveller-controlled activation per trip
Combined with check-ins and two-way messaging
Visible only to approved administrators

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03.

SOS Functionality

One tap to the GSOC

A simple, immediate way for travellers to request assistance

One-tap SOS to the 24/7 GSOC
Apple Watch and Siri voice activation
Instant notification to your organisation

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04.

Enhanced Monitoring

Structured, proactive support

Tailored to the individual, group or mission profile, with agreed check-in frequencies and clear escalation pathways.

Agreed check-in cadence per traveller or group
Defined escalation pathways
Mission-profile configuration

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05.

Mass Messaging

Targeted, multi-channel comms

Reach selected individuals, defined groups or everyone within a mapped area over SMS, email, app push or phone.

SMS, email, push and phone in one console
Audience filters by location, group or alert
Pre-approved templates and 2-way replies

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06.

Facilities Module

Site-based risk visibility

Plot offices, project sites and partner locations on the platform map with the same alerting, geofencing and messaging coverage as travellers.

Create, edit and bulk import facilities
Geofences with proximity-based alerts
Map view alongside travellers

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07.

Analytics & Reporting

Customisable, on-demand insight

Real-time and historical reports filtered by destination, date, traveller and risk level — for oversight, compliance and board updates.

Custom report builder with saved views
Filter by destination, date, traveller or risk
Scheduled email exports to stakeholders

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08.

Operational Map

One pane of glass for global ops

Travellers, facilities, alerts and geofences on a single, filterable map built for security operations and executive briefings.

Layered traveller, facility and alert filters
Geofence and alert overlays
Cluster view for global oversight

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09.

Pre-Travel Intelligence

Country reports, advisories and PTAs

City and country-level analysis, automated briefings and journey-specific Pre-Travel Advisories to prepare your people before departure.

In-depth country and city risk reports
50 weekly advisories from the Intel Team
Tailored Pre-Travel Advisories (PTAs)

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See It In Action

Explore the platform in detail

Walk through the features your security team will use every day

— THREE LEVELS OF PROTECTION

Pick the level of cover that fits your security programme

Every tier shares the same platform — the difference is in the depth of intelligence, monitoring and response wrapped around it.

Lite

Intelligence-led baseline coverage for organisations starting their travel risk programme.

Real-time global intel alerts
Alert+ enhanced reporting on key incidents
52 weekly advisories
In-depth city and country risk reports
Push notifications for pre-defined locations
Quarterly Q&A with the Intel Team
Dedicated account manager

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Foundation

Most Popular

Adds 24/7 GSOC, live location and automated travel data integration.

Everything in Lite
24/7 Global Security Operations Centre
People monitoring and live location
Pre-travel briefings
3 Pre-Travel Advisories per year
Travel data integration
Automated reporting
2,000 messages and unlimited email to users

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Plus

Full enterprise capability including facilities, mass comms and overwatch monitoring.

Everything in Foundation
Facility and asset mapping
2-way mass communications tool
Overwatch enhanced monitoring service
Multi-device tracking
Whitelabelled platform
Geofences
Check-in monitoring

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24/7/365 Global Security Operations Centre

Our global security operations centre as a service provides continuous monitoring, communication, and response.

Staffed by experienced professionals across intelligence, military, and security backgrounds, the GSOC acts as the central hub for:

• Real-time alerts and monitoring
• Incident response and coordination
• Traveller communication and support
• Global intelligence analysis

See inside the GSOC

— STRONGER TOGETHER

Part of Global Guardian

In 2025, Solace Global Risk was acquired by Global Guardian, strengthening our global reach and operational capability. United by a shared commitment to client care and operational excellence, our mission is to deliver hyper-responsive, people-focused risk.

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