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Cookie Policy

1. What are Cookies

Cookies are a small text file which asks permission to be placed on your computer or device when you visit certain parts of our site and/or when you use certain features of our Site. Once you agree, the file is added, and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Details of the Cookies used are set out below.

2. How we use Cookies

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for analytics, advertisement and functional purposes.  For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be prevented by refusing consent to them.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow cookies for different functionality, including, necessary, functional, performance, analytics, advertisement or other.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

The following first-party Cookies may be placed on your computer or device:

Name of CookieDomainPurposeType
__utma.solaceglobal.comThis cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics.Performance
__utmb.solaceglobal.comGoogle Analytics sets this cookie, to determine new sessions/visits. __utmb cookie is created when the JavaScript library executes and there are no existing __utma cookies. It is updated every time data is sent to Google Analytics.Performance
__utmc.solaceglobal.comThe cookie is set by Google Analytics and is deleted when the user closes the browser. It is used to enable interoperability with urchin.js, which is an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits.Performance
_gcl_au.solaceglobal.comProvided by Google Tag Manager to experiment advertisement efficiency of websites using their services.Analytics
__utmz.solaceglobal.comGoogle Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site.Performance
__utmt.solaceglobal.comGoogle Analytics sets this cookie to inhibit request rate.Performance
cookielawinfo-checkbox-necessarywww.solaceglobal.com Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Necessary” category .Necessary
               cookielawinfo-checkbox-performancewww.solaceglobal.comSet by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category “Performance”. 
cookielawinfo-checkbox-analyticswww.solaceglobal.com Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Analytics” category .Necessary
cookielawinfo-checkbox-advertisementwww.solaceglobal.comSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Advertisement” categoryNecessary
cookielawinfo-checkbox-otherswww.solaceglobal.com This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Others”.Necessary
cookielawinfo-checkbox-functionalwww.solaceglobal.comThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.Other

and the following third-party Cookies may be placed on your computer or device:

Name of CookieDomainPurposeType
yt-remote-device-idyoutube.comYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.Advertisement
yt-remote-connected-devicesyoutube.comYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.Advertisement
CONSENT.youtube.comThese cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.Analytics
lang.ads.linkedin.comThis cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.Functional
bcookie.linkedin.comLinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.Functional
__cf_bmzoominfo.comThis coo kie is used to distinguish between humans and bots. This is beneficial for the website, in order to
make valid reports on the use o f their website.
Necessary
_cfuvidzoominfo.comThis cookie is a part of the services provid ed by Cloudflare – Including load-balancing , deliverance of
website content and serving DNS connection for website operators.
Necessary

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through it.

The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.

Please see the cookies table above to note which cookies are used for analytic purposes.

Advertising and marketing to our Customers and prospective leads: Online personalised marketing. The data processed includes: We and our third party partners may use your data relating to your behaviours, interests and preferences, including data collected as a result of your browsing activity and/or interaction with our Website and/or our emails,  which is obtained through the use of cookies, pixel tags and other similar technologies; information about when your current or previous sessions started, IP address; browser type and operating system; geolocation, any other unique numbers assigned to a device and other data that is collected through your interactions with third party websites and services to provide you with, and analyse the effectiveness of, personalised ads when you visit other websites and/or use other. By “personalised ads”, we mean advertisements for services that you have shown an interest in when you have used our Website or which we or our partners otherwise think you might be interested in based on your browsing habits.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.