Enquiries: +44 (0) 1202 308 810
Emergencies: +44 (0) 1202 795 801
Solace Global provide ongoing and live 24/7 services to mitigate against the global risks our cruise clients face. Some of the cruise liner security services we provide include:
We also respond to any cruise liner security incidents our clients may face, for example civil unrest, terrorist attack, natural disaster:
Following the 2015 Nepal earthquake we were required to locate our client’s personnel and dependants and to provide on the ground assessment and assistance. Deploying our own UK specialist staff to Nepal, the on-the-ground team were monitored 24/7 by the UK response team and were using travel tracking technology and were receiving real-time alerts regarding any vicinity risks. We successfully located and assisted all client personnel and dependants (over a distance of 1000 km). The team provided immediate assistance; administering first aid, building shelters, offering medical relief and distributing food, water and financial aid. Valuable communications were also established with family members’ on-board ship.
I have used the services of Solace Global for many years. The personnel Solace have supplied to our ships over those years have without exception been first rate. Their professionalism, dedication and assistance to Masters has been beyond reproach and they have quickly assimilated themselves into the crews as respected and professional individuals. When their security duties allow, they have supplemented our expedition teams in acting as Zodiac Drivers and shoremen in support of the Zodiac operation.
– Worldwide Cruise Operator
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