Providing an exceptional, comprehensive and proven range of risk management & security solutions
1 solution, 1 platform, 1 security service
Support, advice & emergency response from in-house UK response centre
Number of intelligence reports published in the last quarter
Locations we have recently operated in
Countries in which we have local security partner staff
Average number of Solace Secure alerts in one week
In-house highly qualified Solace personnel
ISO accredited as well as 18001 & 28000
Million man-hours on protection tasks in one year alone
Client safety when out in the field is paramount to Solace Global, therefore the Response Managers keep a watchful eye over all our customers and their every move as they travel around the world. We’re tasked with creating, planning and then informing the customer of their upcoming journeys. Alistair joined Solace Global after returning to the UK from living in New Zealand for three years, where he assisted with the rebuild of Christchurch after the deadly earthquakes. Prior to this he lived and worked in Sydney, Australia for a year and travelled extensively around South East Asia. His calmness under pressure comes from his time taking 999 calls for the Ambulance Service in the UK.
Ben joined Solace in 2016 as part of the in-house software development team. Ben specialises in App development having studied programming at university.
A mathematics graduate from the University of Warwick, Ben particularly enjoys building things, be it his bike, or a complex multi-threaded program.
Ben finds greatest satisfaction in his work when it's for the benefit of others, he says, even though he has built himself a “Ben app” for keeping himself organised.
Working on an intelligence platform in the interest of the safety of others seems the right fit. In his spare time, Ben is also an avid cyclist and runner trying to always improve those numbers, being a mathematician.
Since joining at the beginning of 2016, Chris has applied over sixteen years of experience in application development and information systems management to ensure technical solutions at Solace Global are delivered to the highest standard. Chris has a BA Hons degree in Leadership and Management from the Open University and combines this with a broad range of technical skills to deliver innovative IT solutions. From working within SMEs and PLCs, his experience in leading technical projects and collaborating with stakeholders facilitates a high quality of service.
Chris is a former Royal Marines Commando of 5 years, with an infectious personality and a wealth of land and maritime operational experience. Joining Solace in 2010 as a Maritime Security Team Leader, Chris enjoyed a varied three years at sea providing security solutions to some of world’s leading vessel operators. Chris's valuable experience at sea allowed him the opportunity to become a member of our Operations Team, where he was responsible for delivering maritime security services around the globe. Chris now is the Head of Commercial and Operations for the maritime division where he actively maintains client relationships through regular communications and client meeting in the UK and Europe.
Emily is an expert in travel and security risk - specialising in developing bespoke Duty of Care solutions that are proportionate and appropriate for each individual client. Emily has travelled extensively around the globe and has used this experience to support solution development in the areas of travel tracking technology, journey and crisis management.
Working with our partners at CEGA Group, a leading medical assistance provider, she has helped develop a truly unique and joined up medical and security service to simplify risk management for our clients. Emily and her team look after clients across the corporate, Oil & Gas, insurance, media, charity, scholastics and maritime industries. She is a keynote speaker at industry and client events and before joining Solace, Emily held prominent roles within the risk management and maritime security industry. During her degree in International Marketing Management with French, Emily spent a year living and working in the South of France, hence she is still a French speaker.
Joining Solace Global in November 2015, Kieran initially trained as Response Manager before diversifying into the intelligence team, where he advises clients and employees on potential global threats. Through extensive study of current international affairs, Kieran and the team mitigate risks by providing accurate information and specific security advice. Before joining Solace Kieran completed a Master’s degree in Global Politics (with distinction), with a focus on security studies and Chinese international relations. Before undertaking this MSc, he lived and worked in China for three years. Kieran also speaks a basic level of Chinese and Spanish and holds a Bachelor of Arts in History.
Following a successful career as a non-commissioned officer in the Royal Marines and UK Special Forces, Martin has worked as a security consultant and advisor to military units, governments and blue chip companies. His time in the Special Forces and his consultancy work has given Martin a wide and varied skill set with genuine global experience. After a period spent working in the Middle East, Martin took the opportunity to join Solace Global Risk as Head of Operations. Martin is responsible for ensuring that operations are delivered efficiently and professionally.
Paul has the commercial responsibility for setting the strategic direction for the maritime business and for the quality of service delivery to new and existing clients. He successfully maintains and manages our global client base. As a self-motivated individual with high standards, he has over the last 5 years worked his way from a Solace Global Team Leader, delivering maritime services, through to his current role as Commercial Director. Through his senior positions he has gained excellent leadership and man management skills, all of which started in the Royal Marines.
Gaining varied experience across Solace Global since joining in September 2015; Shari started as an Operations Manager, before specialising as a Response Manager and finally as an Intelligence Analyst. As part of the intelligence team, Shari’s meticulous eye for detail is well honed, responsibilities include monitoring open & closed sources for significant security related events, identifying trends, as well as producing a variety of reports, from brief advisory alerts to more in-depth analysis and threat assessments. Shari’s particular area of focus is Africa and Asia. Shari has degrees in both International Studies and Political Science (with distinction) from Stellenbosch University in South Africa. Shari can read and write in Arabic and converse to a basic level as well as speaking basic French and German.
Recertified for ISO 9001 / 18001 / 28000 standards
Rio Olympics – intelligence reporting for major media broadcasters
South Sudan evacuations – provide joint security and medical response following deadly clashes between rebels and government troops
Successfully lobbied UK government to change trade and licencing agreements regarding Somalia
Official launch of INtrinsic at Business Travel Show, London
Strategic partnership announced between Solace Global and CEGA – the launch of joint security & medical assistance services: INtrinsic.
Nepal earthquake – provided specialist response and on-the-ground/in-country assistance
Somalia 2D Seismic Survey – first in over 25 years! Provided complete risk management and protection services for unique project
Brazil World Cup – intelligence reporting for major media broadcasters
Solace launches training division
One of two companies first to receive ISO PAS 28007 certification
Rebranded to Solace Global Ltd
Developed Solace Secure Risk Management Platform
Launched intelligence division
Spent over 1.5million man-hours at sea, protecting over 2000 transits in 1 year alone
Arab Spring – provided crisis response, protection and evacuations
Achieved ISOQAR 18001 accreditation
Became a primary provider for one of the world’s largest Oil & Gas majors
Achieved ISOQAR 9001 accreditation
Certificate of Incorporation – Solace Global Maritime Ltd established
Solace Global’s success as a leading provider of security services is driven by the quality of our personnel. To join our team you must be highly dedicated, flexible and an ambassador for Solace Global.
We have developed a solid relationship with Solace Global. They have met all our operational requirements, in line with our expectations and beyond. We are a challenging client. We frequently have short notice deployments with last minute changes to itineraries (last minute = “they are arriving in 4hrs”). Solace have always met our needs; responding positively and quickly to feedback. We have open, clear and responsive communications channels 24/7, 365. Solace Global are central to our security program.
We have been working with Solace Global for approximately 18 months, where they provide Maritime Security Officers for our Indian Ocean transits. The professionalism, dedication and assistance of their security teams to our Masters and Crew have fulfilled our expectations. Their attention to detail and associated services such as intelligence reporting have also been a major factor in our successful partnership. We would not hesitate in recommending their services to any potential client and we look forward to a continued relationship.
I have used the services of Solace Global for many years. The personnel Solace have supplied to our ships over those years have without exception been first rate. Their professionalism, dedication and assistance to Masters has been beyond reproach and they have quickly assimilated themselves into the crews as respected and professional individuals. When their security duties allow, they have supplemented our expedition teams in acting as Zodiac Drivers and shoremen in support of the Zodiac operation.
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